How to Open the Transplant Box at Zoe’s House in Silent Hill: Townfall

When arriving at Zoe’s house in Silent Hill: Townfall, a transplant box appears with no clear way to open it. Several back-and-forth steps are needed to gather everything required. Below is the complete process.

Quick Solution

The codes are 965 and 133. Those who prefer the full breakdown of how it is obtained can continue reading.

Where to Find the Transplant Card

Once inside Zoe’s house, go upstairs and enter the first door on the left. Then go straight through the door on the right to the en suite and collect the transplant card document from the ground.

How to Restore the Electricity

Head back downstairs and crouch in the stairway, opening the ajar door to find the power box and the Power Card Credit Guide document. The document indicates that Power Cards are available for sale at the newsagents, so it is necessary to exit the house and return to the main road.

Pick Up the Card at the Newsagents

Although the newsagent is immediately to the right, the front door is locked. Entry must be made through the back door. Turn left of the newsagent and pass under The Mariner sign to reach the back of the buildings. Behind the counter, open the cash register to retrieve the Prepaid Power Card. Then return to Zoe’s house to restore power.

Restore Power to Zoe’s Computer

Back inside Zoe’s house, crouch again under the stairs and interact with the power box. The Credit Guide document can also be checked to see the correct order:

• Insert the Electricard in the slot
• Cycle the option to Card Credit using Button A
• Press Button B to apply credit
• Push the Master Power Switch In summary: select the card slot and insert the Prepaid Power Card, tab up to Button A and press it twice until the screen reads “Card Credit”, then press Button B and finally flip the master switch in the bottom right. With that done, power to the home is restored. It is then possible to go into the living room and interact with the computer in the right-hand corner, refreshing the inbox afterward. There are three emails to read:
• Zoe's Email: "Your Letter"
• Zoe’s Email: “For Attending…”
• Zoe's Email: "Please Report In"

Transplant Box Puzzle Solution

The most important email is the “For Attending…” one, as its garbled text reveals that in order to unlock the transplant box, the first and last 3 digits of the corresponding ET Code must be used. Examining the transplant card in the inventory shows the ET Codes. Taking the first and last three digits of the code on the right gives 956 133. Return to the transplant box on the table in the kitchen and input 956 on the left padlock and 133 on the right padlock to unlock it. Confirming the desire to open the box triggers a cutscene in which Simon retrieves Zoe’s bloodied nurse lanyard for the Shorefront Family Clinic as an apparition of her walks out and closes the front door.